Hello, unfortunately there is currently a connection issue on the server. It is possible that the server may display a permanent ban, even though there is no reason for this. This is likely a bug, which is being actively addressed. Please bear with us and continue to support us. We sincerely apologise for any inconvenience caused. If you have a final payment due or similar obligations to the server, please contact Baseballa, who will endeavour to resolve your issue to your satisfaction.